Help & information
FAQS
Terms & Policies
Can I apply the cost of a single session toward a mulit-session package?
Yes, the $93 cost of your single session can be applied toward a multi-session package, provided you upgrade within 14 calendar days of completing the single session.Terms for applying the credit include:• The credit is valid only for the client who attended the session and cannot be transferred to others.• The credit can be applied only once, regardless of how many single sessions were purchased.• You must sign a service agreement and confirm your package selection within the 14-day eligibility period.
Do you charge a travel fee for training sessions?
Training services are included within a 25-mile radius of Archer City at no additional cost. This covers most of Wichita Falls, Sheppard Air Force Base, and nearby areas.
For locations beyond this radius, a travel fee will apply on a case-by-case basis. Fees are determined based on distance, session type, and the frequency of visits to ensure fairness for all clients.
Training FAQs
Do I need to provide my own training equipment?
No, clients may use Realistic Dog Training’s equipment during sessions until they obtain their own. We’ll also guide you in selecting the most suitable equipment for your dog’s needs.
What is your rescheduling or cancellation policy?
We require at least 24-hour notice to reschedule or cancel a session. For emergencies, 2-hour notice is acceptable. Missed sessions without proper notice may be forfeited. The full policy will be included in your agreement.
What brand of E-Collar do you use for training?
I exclusively train with Dogtra E-Collars due to their reliability and consistency in real-world training. If you are interested in E-Collar training, you will need to have or purchase a Dogtra unit, as I do not work with lower-end models.
Payments
Which payment methods are available?
We accept Venmo, Cash App, Zelle, and Cash.
Are payment plans available for the eight-session training package?
Yes, a $100 non-refundable deposit is required to secure your spot in the eight-session training package. This deposit will be applied toward the total package cost of $542 (Tax Included).
If the deposit is not made within 48 hours of the free consultation, your spot will not be reserved, and availability cannot be guaranteed.
The remaining balance of $442 can be paid in two installments:• First payment: $221 (due at the first session)• Final payment: $221 (due by the third session)
If the deposit is not made within 48 hours of the free consultation, your spot will not be reserved, and availability cannot be guaranteed.
The remaining balance of $442 can be paid in two installments:• First payment: $221 (due at the first session)• Final payment: $221 (due by the third session)
Do you require a deposit for the mini-session package?
Yes, a $50 non-refundable deposit is required to book the mini-session package. This deposit will secure your spot and is applied toward the total package cost of $255 (Tax Included).
The remaining balance of $205 is due at the first session. If the deposit is not received within 48 hours of the consultation, your spot will not be reserved.
The remaining balance of $205 is due at the first session. If the deposit is not received within 48 hours of the consultation, your spot will not be reserved.
Training Equipment
What is your training equipment return & refund policy?
Return & Refund Policy • Returns must be initiated within 14 days of purchase. Items must be unused, unaltered, and in original condition to qualify for a refund or exchange. • Defective items: If your product has a defect upon purchase, contact us within 7 days for a replacement. • All sale and giveaway items are final sale.
For all inquiries regarding returns or replacements, please contact us at realisticdogtraining22@gmail.com.